Retail Express and eCommerce Order Numbers

Your 2 systems use different order ID’s.

Retail Express order numbers start with the Year and a sequential number.  Like 24-000000001

Shopify uses your own sequence like #1001

When an order goes to Retail Express it gets the next retail express order number. The eCommerce order number is copied in tot he External Order number. You can run some reports using this external number and you can see it on the invoice.

So …

If you are using WooCommerce or BigCommerce we write the Retail Express order numbers back in to the notesd on the order so you can see the 25-00000 number in the eCommerce store.