Your 2 systems use different order ID’s.

 

Retail Express order numbers start with the Year and a sequential number.  Like 24-000000001

 

Shopify uses your own sequence like #1001

 

When an order goes to Retail Express it gets the next retail express order number. The eCommerce order number is copied in tot he External Order number. You can run some reports using this external number and you can see it on the invoice.

 

So …

 


 

ROrderIdOrderIDOrderType
24-00000001#1001Shopify 
24-00000002
In Store POS
24-00000003
In Store POS
24-00000004#1002Shopify 
24-00000005
In Store POS
24-00000006#1003Shopify 
24-00000007
In Store POS
24-00000008#1004Shopify