Retail Express requires First and Last Name

Modified on Tue, 27 Apr, 2021 at 1:56 PM

While your eCommerce system may allow people to purchase without a full name and address Retail Express will not accept the order. In cases like this, we suggest just adding in dummy information to allow the order to sync properly.


If you have dashboard access you can see these issues in the notifications. 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article