With shipping there are two parts, the first being what your customer sees and the second being what you get charged.  

Your ecommerce store will have a plugin or calculation based upon the weights and dimensions which have been fed from the information in Retail Express

  1. WooCommerce – The charging is based on a best guess dimensions and weight.
  2. Actual Freight – This is what you are charged, this is another dimensions done in your freight software.

You might want to look at another piece of software to sit in the middle and solve all your freight issues.


Click here to purchase StarShipIt

StarShipIT seamlessly integrates with the widest range of couriers and eCommerce platforms allowing you to sell through more than one channel and distribute using a mix of couriers.

StarShipIT eCommerce shipping integrations help small to medium businesses scale up with automation capabilities that streamline fulfillment and shipping processes.

StarShipIT enables you to ship domestically and internationally, integrating with the largest range of preferred carriers.  Use StarShipIT to create your international shipments, take care of your customs docs with paperless trade as well as handle return labels when shipping internationally.

With StarShipIT as your eCommerce shipping integration, you can also create a branded tracking page with customised notifications & status updates.