Implementation

Onboarding Essentials
On Boarding Information Thank you for purchasing the Retail Express Connector.  Please forward your E-Commerce login as requested in the setup email. If y...
Tue, 21 Aug, 2018 at 12:28 PM
Connection Process
TranslatorHQ – The Process to Connect your Integration To Begin - Provide Us with your Retail Express and E-Commerce Logins Instructions on how to conn...
Tue, 21 Aug, 2018 at 12:27 PM
Comparison Reports
Comparison reports are used to outline the amount of products that are linked between your Retail Express system and your eCommerce store. For this report t...
Mon, 18 Jan, 2021 at 11:47 AM
Do I require an SSL Connection for my Website?
Shopify and Neto supplies all stores with an SSL Certificate and we use this path to ensure all product, customer and order information is encrypted as it i...
Mon, 20 Aug, 2018 at 6:47 PM
PUBLISHING PRODUCTS
When the integration first creates a new product it will always be unpublished.  Once the products are loaded you will need to load the images and descr...
Wed, 1 Feb, 2023 at 3:19 PM
Using Comparison Reports - New
Comparison Reports review the products that are linked between your Retail Express and eCommerce stores, and provide insights based on the data. They contai...
Mon, 18 Sep, 2023 at 1:56 PM
Allow Oversell Feature
New Allow Oversell Feature The ability to sell products on an eCommerce while there is not stock on hand is a commonly desired feature. BigCommerce support...
Fri, 1 Sep, 2023 at 3:54 PM
What are datamaps?
Datamaps provide a configurable way to control how the connector handles your stores product information.  In simple terms, they control ‘what information...
Mon, 16 May, 2022 at 11:05 AM
Shopify & TranslatorHQ App, April 1st 2023
You will have received an email below regarding the TranslatorHQ app from Shopify. The current integration/app from TranslatorHQ is still currently work...
Mon, 9 Jan, 2023 at 9:20 AM
Yotpo & Klaviyo - Creating the Retail Express Voucher Product
Creating the Retail Express Voucher Product The following instructions to the client outline how to create a Voucher Product. Creating a Voucher Product i...
Thu, 11 Jan, 2024 at 8:47 AM