FAQ

Klaviyo customer Segments for Retail Express
How to Create Lists and Segments in Klaviyo Lists are static, and Segments are dynamic. Within Klaviyo, under Lists & Segments, click on “Create Lis...
Thu, 14 Sep, 2023 at 9:52 AM
Finding Klaviyo Customers with THQ Updates.
Customer Information Update To find customer profiles who have their information updated, you can filter out by "THQ - Customer Update" in Activ...
Tue, 8 Oct, 2024 at 8:26 AM
Klaviyo Flows and Segments
If you would like to target customers who bought specific products or have a certain property then you can use Klaviyo inbuilt Flow and Segments to do just ...
Wed, 18 Jan, 2023 at 2:00 PM
Sending Customers to Klaviyo / Yotpo and already there from REX
 You can have new customers appear from Shopify rather than THQ and Retail Express. In this case the issue is that the Customers are not automatically ticke...
Fri, 21 Jul, 2023 at 2:05 PM
Klaviyo updating historical metrics
You can not update past metrics and please be aware that Retail Express may not have all of the metrics available. You can delete the whole metric though. ...
Wed, 13 Dec, 2023 at 3:33 PM