FAQ
How to Create Lists and Segments in Klaviyo Lists are static, and Segments are dynamic. Within Klaviyo, under Lists & Segments, click on “Create Lis...
Thu, 14 Sep, 2023 at 9:52 AM
Customer Information Update To find customer profiles who have their information updated, you can filter out by "THQ - Customer Update" in Activ...
Tue, 8 Oct, 2024 at 8:26 AM
If you would like to target customers who bought specific products or have a certain property then you can use Klaviyo inbuilt Flow and Segments to do just ...
Wed, 18 Jan, 2023 at 2:00 PM
You can have new customers appear from Shopify rather than THQ and Retail Express. In this case the issue is that the Customers are not automatically ticke...
Fri, 21 Jul, 2023 at 2:05 PM
You can not update past metrics and please be aware that Retail Express may not have all of the metrics available. You can delete the whole metric though. ...
Wed, 13 Dec, 2023 at 3:33 PM
If the Shopify integration is enabled in Klaviyo then the system will keep the two customer lists in sync. However a Klaviyo customer then creating in Shop...
Tue, 28 Jan, 2025 at 10:09 AM
It can be important to remember that with the Retail Express integration you could have a profile that does NOT have marketing email subscription accepted ...
Tue, 4 Feb, 2025 at 11:26 AM