FAQ

How does orders get sent from Rex to StarShipIt
Orders have a method of home delivery and the order has been processed that the order has stock available to pick, the order is unfulfilled and has a quanti...
Wed, 27 Sep, 2023 at 2:06 PM
Why can Starshipit not update Shopify orders when using the Retail Express Connector?
When you use Starshipit the order is sent through by the native Starshipit App and is then ready to be printed and sent. After being sent it wants to update...
Thu, 14 Nov, 2024 at 6:46 AM
Why should I not archive orders in Shopify?
Once an order is archived, the connector can no longer read or detect it. As we want to update tracking details etc this is not possible if it is archiv...
Wed, 23 Aug, 2023 at 10:40 AM
Shopify Third Party Fulfilment
Release Notes v1.9.1 - Shopify Connector Release version: 1.9.1 | Release Date: 18th November 2019 The latest update to the Shopify Connector provides sup...
Mon, 22 Jan, 2024 at 3:16 PM
StarShipIt Overview Manual
StarShipIt Overview   AT CHECKOUT Improve your customers’ purchasing experience and reduce your costs. Gives Accurate Postage Rate calculation (Shopify...
Thu, 7 Mar, 2024 at 7:09 AM