FAQ

If you do not set a Manufacturer SKU ?
Retail Express does not have or need a “Master product" it only uses the Manufacturer SKU to group by.   If you fail to put a Manufacturer SKU in the...
Fri, 19 Feb, 2021 at 3:12 PM
Retail Express Maintenance - Week of 22nd March 2021
Planned Server Maintenance and effect on THQ   Next week Retail Express will be performing necessary maintenance on some servers. This will impact the ava...
Thu, 18 Mar, 2021 at 3:35 PM
Book a meeting
You are welcome to call the office and we will do our best. Please do not call personal phones as we are all on different schedules and availability to pro...
Fri, 22 Oct, 2021 at 6:40 AM
What can I do to reduce the load on my store and improve performance?
1 - Fix up product errors, these rob the system of time as they continually process 2- Address any orders that can not post to Retail Express, click the re...
Thu, 25 Nov, 2021 at 4:48 PM