If you are using our Gift Voucher integrations
Creating the voucher product in Retail Express
Before vouchers can be sold online, each voucher value needs a matching product set up in Retail Express first. Creating it is much the same as any normal product, with these differences:
- Cost and price: Set both to the voucher value (e.g. $50 voucher, $50 price). Retail Express creates the voucher at the value it was sold for.
- Product is a Voucher: Under Advanced Options, tick “Product is a Voucher”. This automatically ticks “Prevent Disabling”.
- Manufacturer SKU: Set it to the same value for all the options so you have a "Variable" product or leave empty if you want each value seperate.
- Export to Web: Tick this so the voucher product is created in your online store. A Source Group still needs to be assigned.
- One product per value: You only need one voucher product for each denomination (one for $25, one for $50, and so on).
Once these are set up, you can sell vouchers online. Retail Express will create the voucher codes and return the details to your store automatically.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article