How to support Gift Cards and Vouchers on WooCommerce

Modified on Wed, 5 Nov at 10:01 AM

UPDATED OCTOBER 2025

Gift Card Integration:

The Retail Express / WooCommerce Gift Card Integration is now available, transforming how businesses and customers connect.

Whether you’re looking to boost sales, reward customers, or simplify operations—this integration unlocks a world of possibilities.

The future of retail is wrapped and ready.

Why it’s a game-changer:

Instant gifting with seamless activation
Fully integrated into your Retail Express / WooCommerce platform for real-time management
Customisable branding for a personal touch
Support for online and in-store redemption
Perfect for promotions, loyalty programs, or employee perks
Retail Express receives real time balance updates
Customers apply the Gift Card at checkout
No limits to numbers of Gift Cards generated

It is NOW possible to integrate with Retail Express's gift vouchers.

Our plugin allows you to create a payment for the portion paid with the gift voucher on the REX order.

The WooCommerce gift card product ID must exist in REX as a supplier SKU. The product id must exist in (ProductIdInsteadOfSKULookup) table and option the (UseWooProductIdAsSKUOrderItemMapping) must be enabled in the integration.

The system will not pick it up if there is no SKU and won't accept it if it is left empty or blank. When the order does not have an SKU the product doesn't align to a product in REX and the order will not be created in REX. An alternative option is to create the gift card product in REX and leave the supplier SKU empty. this will be enough to get the order into REX to help guide it forward. WooCommerce doesn't accept a product with an empty SKU but that shouldn't be an issue with going forward naturally with this.