Retail Express Web Store API Timing limits and throttling

Modified on Fri, 29 Oct, 2021 at 2:50 PM

The Retail Express Web Store API has been designed around the premise that the e-commerce web site will pull down all the

information needed from Retail Express in order to have a copy of all relevant data in its own database.

This structure allows the e-commerce site to function within itself until such point as information needs to be passed

back into Retail Express and updated within the e-commerce site.


The service has lockouts or throttling of one access per X Minutes for many methods.


Customers 60 Minutes - 1 Hour


Products 60 Minutes - 1 Hour 


This is a restriction placed by Retail Express and while you may request temporary changes to this from the company it is only for emergencies or special cases like data migrations.


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