TranslatorHQ

The product sell price is set on the eCommerce store based on the following hierarchy in Retail Express: If there is a Web Price, it over-rides all prices...

This is the same for most eCommerce stores. The integration by default uses the product Type name in Retail Express. We can support multiple subcategori...

In order to show discount prices on products, the eCommerce site needs to compare two prices.  The compare field is called the “Compare at Price”.  This fie...

In Retail Express although you can add illegal characters in the web interface, these characters will generate errors when doing any Mass uploading or down...

You may have multiple products that come in multiple variations, such as sizes and colours, but choose to display the product only once on...

Unfortunately when you choose disable in Retail Express or turn off Export to Web it means the product disappears from the integrations view and can no long...

You can set the export column in the Retail Express Mass Download to 'FALSE'. To clear the source group and sales channel you will need to s...

These new fields were not made available in the API and we are awaiting this before we can map these to any of our connected eCommerce system.  The addi...

A new sorting feature addon is available for users of TranslatorHQ. This article outlines how to use it Firstly you need to buy this additional option a...

Retail express offers an ability to create a package of products to appear as a seperate item at both POS and if chosen on the Web Store. This is a great fe...