Products

How do I set sell prices for my eCommerce store?
The product sell price is set on the eCommerce store based on the following hierarchy in Retail Express: If there is a Web Price, it over-rides all prices...
Tue, 23 Aug, 2022 at 11:33 AM
How do I setup product categories in Retail Express?
This is the same for most eCommerce stores. The integration by default uses the product Type name in Retail Express. We can support multiple subcategori...
Wed, 18 May, 2022 at 7:17 AM
How do I set sale/promotional prices for my eCommerce store?
In order to show discount prices on products, the eCommerce site needs to compare two prices.  The compare field is called the “Compare at Price”.  This fie...
Mon, 20 Aug, 2018 at 6:26 PM
Permitted characters for SKU's and description's
In Retail Express although you can add illegal characters in the web interface, these characters will generate errors when doing any Mass uploading or down...
Tue, 19 May, 2020 at 2:14 PM
Setting up variable products for my eCommerce store
You may have multiple products that come in multiple variations, such as sizes and colours, but choose to display the product only once on...
Fri, 30 Jul, 2021 at 6:53 AM
Why is it a bad idea to Disable or turn off Export to Web for a product in Retail Express?
Unfortunately when you choose disable in Retail Express or turn off Export to Web it means the product disappears from the integrations view and can no long...
Tue, 11 May, 2021 at 8:58 AM
Retail Express - Hide products from the integration
You can set the export column in the Retail Express Mass Download to 'FALSE'. To clear the source group and sales channel you will need to...
Mon, 8 Jul, 2019 at 9:56 AM
When can I use the new Attribute options in Retail Express?
These new fields were not made available in the API and we are awaiting this before we can map these to any of our connected eCommerce system.  The addi...
Tue, 20 Aug, 2019 at 1:25 PM
How to use Sort By Size Feature
A new sorting feature addon is available for users of TranslatorHQ. This article outlines how to use it Firstly you need to buy this additional option a...
Mon, 20 Jul, 2020 at 11:47 AM
Using Package Products with TranslatorHQ
Retail express offers an ability to create a package of products to appear as a seperate item at both POS and if chosen on the Web Store. This is a great fe...
Wed, 5 Aug, 2020 at 7:22 AM