To fix the REX price to match the Woocommerce front end price is this the right thing to do?
These products turned up on the Product Pricing Mismatch report.
This is when Woocommerce has a price for a variation that differs from the REX price. I am still not seeing the correct stock amount at the front end though.
The Stock and Pricing alert Mismatch reports are to indicate there is an issue, you are not meant to fix anything manually if you fix up the cause the system will fix it all for you. These reports are the evidence of a problem, for the cause look to the other reports to see why it can not align them.
The product errors and Incorrect Variable Matrix are the reports to look at for errors.
And sure enough on the product errors we can see the 2 different variants have the same size, this is not possible. Somone has manually altered WooCommerce causing the problem.
127217 | LRGB Set 1.25inch | ZWOFILT | ZWO LRGB Filter Set | Filters | 1.25 In | Variant has a duplicate size | |
127218 | IR850 | ZWOFILT | ZWO IR Pass Filter 850nm | Filters | 1.25 In | Variant has a duplicate size | |
127237 | DUP19 | DUP | Losmandy Universal Dovetail Plate DUP19 | Telescope Accessories - other | Variant is missing a size or colour | ||
127238 | DUP24 | DUP | Losmandy Universal Dovetail Mount DUP24 | Telescope Accessories - other | Variant is missing a size or colour | ||
127841 | LRGB Set 36mm | ZWOFILT | ZWO LRGB Filter Set | Filters | 36mm | Variant has a duplicate size |
If you look at this product in Retail Express and Woo they look completely different.
Once this is fixed the system will update pricing and stock all by itself.