Online Orders

Retail Express requires First and Last Name
While your eCommerce system may allow people to purchase without a full name and address Retail Express will not accept the order. In cases like this, we su...
Tue, 27 Apr, 2021 at 1:56 PM
How do I test an order?
Before the connector starts automatically syncing orders from your eCommerce platform to Retail Express, we will work with you to send through a test order ...
Fri, 16 Jul, 2021 at 5:09 PM
Managing Refunds/Cancellations of web orders
https://ress.zendesk.com/hc/en-us/articles/203238940 Managing Refunds/Cancellations of web orders In this article Before you begin: Vouchers/Cr...
Tue, 1 Feb, 2022 at 6:14 AM
Retail Express Reports by eCommerce order ID
The external order number now appears in lots of places in Retail Express, including on the invoice and many sales reports. One of the best reports in R...
Tue, 19 Jul, 2022 at 4:23 PM