Release Committed Stock
Stock may need to be released from an eBay order if the transaction is incomplete. To release stock you can open an unpaid item dispute in eBay, and upon dispute closure the stock will be released automatically.
To release stock manually:
In your Maropost Commerce control panel navigate to eBay > Transactions.
Find the incomplete transaction using search filters.
Select the relevant transactions and at bottom of page click the Bulk Release Reserve Stock button.
Alternatively you can find these transactions on the product by going to 'Stock Control' and selecting 'eBay Transactions' and reviewing all the committed stock from here.