TranslatorHQ and Timeframe

wish you a Merry Christmas

and a Happy New Year


From our team to you, we wish you a Merry Christmas and a Happy New Year. We thank you for your support in 2022 and look forward to working closely with you again in 2023.

Our team will be taking a well-earned break with our office closing from 3:00pm Sydney Time on Friday 23 December and will commence normal services from 8:00am Sydney Time Tuesday 3 January 2023.


During our Christmas closure we will be operating with reduced staff, enough to allow us to maintain regular levels of support and maintenance.  As we have reduced availability we ask that you consider this in logging your issues and please  do not contact individuals especially by phone as they take time with their families.


Please send all support related questions to


Your dashboard is available under :-


All of our support articles are all available under :-


If you require a meeting please lodge a booking at


If you are not able to resolve the issue online and If your query is urgent, please send an issue via email to and put URGENT in the header with a call back number and we will respond as soon as possible. You are welcome to call our office +61 2 8091 2990 but we can not guarantee the fastest response in doing this.


All non-urgent issues can be sent to support and attended to upon our return to the office on Tuesday 3 January 2023.


We extend our best wishes to you and your family at Christmas and for the New Year


Derek Giles