Enable a Product in REX
Sometimes products may not sync through REX into your eCommerce site. One of these reasons can be because the product is not yet enabled for sale. To fi...
Fri, 7 Aug, 2020 at 9:45 AM
Retail Express Mass Dowload and Upload - Clearing Data
QUESTION "Help, I have ended my promotion but the website is still showing the sale price?" ANSWER  OK yep the promo prices were still there ...
Mon, 6 Sep, 2021 at 4:11 PM
New SKU Constraints in Comparison Reports
  What does product error mean - "Supplier SKU must not contain special characters e.g (/\!@#$%^&*(),=+<>)"? I don't think we have...
Fri, 9 Oct, 2020 at 12:23 PM
Prevent Disabling option - Allow Oversell
Within Retail Express when “Prevent Disabling” is ticked (as shown below), it will set Manage_Stock in Retail Express to false. &nbsp; Please te...
Thu, 29 Jul, 2021 at 4:21 PM
Using Web Descriptions
Our integrations offer the ability to use the Web Description or long description fired in Retail Express.  NOTE : This method is not yet available in the ...
Tue, 4 May, 2021 at 9:44 AM
Updating products - changed data map or eCommerce only change
The TranslatorHQ system is constantly checking for changes. It does this based upon the Stock or sell price being different OR the last changed date in Reta...
Tue, 6 Jul, 2021 at 9:16 AM
Retail Express API and features Feedback Form
Retail Express have a feedback form to submit your feedback and product improvement idea HERE to ensure your request is raised with Retail Express. http...
Mon, 9 Aug, 2021 at 9:22 AM
Retail Express Web Store API Timing limits and throttling
The Retail Express Web Store API has been designed around the premise that the e-commerce web site will pull down all the information needed from Retail Ex...
Fri, 29 Oct, 2021 at 2:50 PM
Third Party products also known as Drop shipping with THQ
For the management of Third Party products also known as Drop shipping with a combined Retail Express and THQ connected ecommerce store.  This is the prefe...
Wed, 17 Nov, 2021 at 9:12 AM
'Default Export to Web for new Customers' setting
The following setting does absolutely nothing and is ignored by our system. 
Tue, 4 Jan, 2022 at 10:53 AM