The setting is recommended to prevent duplicate customers in your Retail Express database.
As of Version 5.2.4 March 2021 we no longer look at the Export flag in customers following customer Feedback.
We also have an option to check by email address only and ignore the First and Last Name
To edit these settings within REX, navigate to
Settings > POS Settings > Customer Settings
There are two checkboxes that need to be unchecked:
- Allow Duplicate Customer Emails
Further down is
- Default Export to Web Service to Enabled for new customers
Make sure to save your changes to avoid needing to edit these settings again.