FAQ
Each MailChimp account has five levels of access available for users: Viewer, Author, Manager, Admin, and Owner. Both the Owner and Admin can invite other u...
Tue, 21 Aug, 2018 at 4:08 PM
Yes if the email address is already on the MailChimp list it will just combine them.
Mon, 20 Aug, 2018 at 6:57 PM
You can create a segment in your Mail Chimp list to easily identify customers that were created or updated through TranslatorHQ from Retail Express by using...
Thu, 22 Nov, 2018 at 3:33 PM
If you are having trouble with not adding new subscribers to your Mailchimp list from Retail Express, look for "required" fields. These might make...
Thu, 4 Jul, 2019 at 12:54 PM
Automated birthday campaigns using the TranslatorHQ Mailchimp integration Send birthday wishes to your Retail Express Clients using the Retail Express → M...
Mon, 30 Sep, 2019 at 1:19 PM
Mailchimp has limits to the number of fields, you can use your own fields as well just make sure they are not required. Audiences are limited to a maximu...
Wed, 4 Dec, 2019 at 1:39 PM
Unsubscribes – How are these handled with external systems like Retail Express? If recieve news is off or they don't have an email address they will...
Fri, 20 Dec, 2019 at 2:01 PM
The setting is recommended to prevent duplicate customers in your Retail Express database. As of Version 5.2.4 March 2021 we no longer look at the Export ...
Mon, 12 Jul, 2021 at 1:31 PM
With our new release we have added the new Loyalty fields made available for customers to the Mailchimp integration. We looked at our customers requirem...
Tue, 25 Feb, 2020 at 9:51 AM